Your Questions Answered
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We’ve rounded up some frequently asked questions to help you understand the benefits of the Ecogum range. If you have any other enquiries, please contact 0121 565 3087 for the office team or 0121 558 1550 for the sales department.
FAQs
Ecogum Backpacks
How does Ecogum work?
We have a range of machines, all machines are carried in a lightweight backpack, with the unit attached to an ergonomic lance specially designed to ensure fast and easy operation. All machines house a lithium battery, In the Ecogum Maxi, Midi and Mini this operates the electrical components. The pump moves the detergent into the boiler in the lance, where it is then heated to approximately 95- 100 degrees Celsius. The Ecogum MaxE only uses a lithium battery, the detergent is also heated to approximately 95 degrees Celsius. This is the ideal temperature for vaporising gum and removing sticky labels without damaging the surface.
What consumables are required?
All of our machines require service packs. Ecogum E-MaxE battery service packs consist of 4 x 2-litre bottles of detergent, 2 stainless steel brushes and 1 soft-nylon brush. Ecogum Maxi, Midi and Mini gas service packs consist of 4x 2-litre bottles of detergent, two canisters of gas and two stainless steel brushes (soft brushes are available on request).
Does an Eco Gum Machine require any external power or water supply?
No, there is no external power or water supply required. This allows easy operation on the go without any trailing leads or noisy generators.
How is the heat generated?
In the Ecogum Maxi, Midi and Mini the detergent gets heated by two LPG gas canisters, enabling high performance that you can rely on regardless of the weather or surroundings. In the Ecogum E-MaxE, the detergent gets heated by a heater that is generated by a lithium battery.
What type of detergent is used?
We’re committed to using only eco-friendly products, so our unique cleaning solution is manufactured from renewable sources based on a sugar surfactant rather than oil, making it completely biodegradable.
How much does the unit weigh?
The weights of the machines and components are:
What’s the difference between the Eco Gum models?
All machines offer the same performance, it’s the features and the way the heat is generated that differ. For example, the Ecogum E-Maxe is run solely on a lithium battery, it is lightweight and gives 80 minutes of continuous usage with an interchangeable battery. The Ecogum Maxi has a hard and robust outer casing, a handheld controller and an 8-hour continuous run time, making it the most effective eco-friendly cleaning solution.
What type of warranty is provided?
Each of our machines comes with a standard 12-month warranty, which covers all parts, labour and transport costs. The warranty is based on fair usage and the use of our recommended consumables.
What happens if the Eco Gum breaks down?
All of our machines deliver not just high performance but also reliability. However, if there’s a problem, please contact us on 0121 565 3087, where a member of our team will assist you. If you’re based outside the United Kingdom, please contact the distributor or dealer that sold you your machine and they will assist you further.
Can I hire an Eco Gum machine?
Yes, we do have machines available to hire, with the cost of hire dependent on the length of the duration.
Ecogum Truck
What is the Ecogum Truck?
The Ecogum Truck is a fully battery-powered, motorized cleaning vehicle designed to remove litter, chewing gum, stickers, and graffiti from public and shared spaces. It features large waste and recycling bins and comes equipped with litter-picking tools.
How does the Ecogum Truck help with cleaning?
It includes a powerful gum remover, a durable all-terrain design, and built-in tools to handle challenging cleaning tasks efficiently.
Is the Ecogum Truck environmentally friendly?
Yes, it uses a natural, pH-neutral detergent specifically formulated to safely remove all types of chewing gum from various surfaces.
How far can the Ecogum Truck travel on a full charge?
The Truck has a range of up to 7 miles per full battery charge.
How long does the gum remover operate?
The built-in gum remover can run for 3.5 hours continuously on a single charge.
Is the Ecogum Truck noisy?
Not at all. It operates completely silently, making it ideal for use at any time, day or night, without causing disruptions.
What type of batteries does it use?
The Ecogum Truck is powered by interchangeable lithium-ion batteries, providing flexibility and extended operational time.
Can I purchase additional batteries?
Yes, extra batteries are available for £399 each, offering an additional 3.5 hours of gum removal per battery.
What’s included in the standard package?
What is the Mega Pack?
The Mega Pack includes:
Price: £85
Is the Ecogum Truck user-friendly?
Yes, it features simple, intuitive controls, so it does not require extensive training to operate effectively.
Can it handle different terrains?
Yes, the Ecogum Truck’s rugged design and all-terrain wheels allow it to function smoothly on various surfaces.
How much does the Ecogum Truck cost?
The Ecogum Truck is priced at £6,500 per unit.
Are there any additional costs?
Optional items include:
Is the Ecogum Truck easy to maintain?
Yes, its robust design ensures low maintenance needs. Cleaning and replacing parts such as brushes is straightforward.
Contact us
To find out more about our innovative products and services, get in touch today on 0121 565 3087 for office enquiries or 0121 558 1550 for sales enquiries. Alternatively, visit our contact page.